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Privacy Policy & SMS Terms

VMC Dental

Last Updated: April 2026

VMC Dental ("we," "us,” or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information, including information collected through our website, forms, and SMS communications.

Information We Collect: We may collect the following types of information: Personal identifiers (name, phone number, email address) Health and appointment‑related information (as permitted by law) Billing and insurance information Communication preferences, including SMS opt‑in status Information may be collected when you: Schedule an appointment Complete online or paper forms Contact our office by phone, email, or text Visit our website

How We Use Your Information: We use your information to: Schedule and manage appointments Provide dental care and related services Send appointment reminders and follow-up messages Respond to billing inquiries Communicate important office updates Send promotional or informational messages (only if you opt in)

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes:

1- SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications: If you have consented to receive text messages from VMC Dental, you may receive messages related to the following (provide specific examples): Appointment reminders Follow-up messages Billing inquiries Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

3- Message Frequency:Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

4- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:You may opt-in to receive SMS messages from VMC Dental in the following ways (This is an example. Please include the method used.) Verbally, during a conversation By submitting an online form By filling out a paper form

6- Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link) Additional Options: 

8- Standard Messaging Disclosures: Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy page. Message frequency may vary

Data Security: We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

Changes to This Policy: We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date

Contact Us: If you have questions about this Privacy Policy or our data practices, please contact:
VMC Dental
613 4th Avenue Suite A
Brooklyn, NY 11215
Email: info@vmcdental.com
Phone: (646) 535-9010

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