At VMC Dental, we are committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our practice online.
Please read this policy carefully. By using our website, you agree to the practices described here.
Information We Collect
a. Personal Information You Provide
When you contact us, request an appointment, or submit a form on our website, we may collect:
- Full name and date of birth
- Contact information (email address, phone number, mailing address)
- Insurance information
- Appointment details and preferences
- Messages or inquiries submitted through contact forms
b. Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website or search engine
- Device type and operating system
c. Health Information
Any health or dental information you share with us online is treated in accordance with HIPAA. Our full HIPAA Notice of Privacy Practices is available at our office upon request.
How We Use Your Information
We use the information we collect to:
- Schedule and confirm appointments
- Respond to your questions and inquiries
- Send appointment reminders and follow-up communications
- Improve our website and patient experience
- Comply with legal and regulatory obligations
HIPAA Compliance
As a dental practice, VMC Dental is a covered entity under HIPAA. Any Protected Health Information (PHI) you provide is handled in strict accordance with HIPAA regulations. We maintain physical, electronic, and administrative safeguards to protect your health information.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences; however, disabling cookies may affect certain website features.
- Session cookies to navigate the website
- Analytics cookies (e.g., Google Analytics) to understand site usage
- Marketing cookies to deliver relevant advertisements (if applicable)
Third-Party Services
We may use trusted third-party services to operate our website and deliver communications, including:
- Website hosting providers
- Email and appointment scheduling platforms
- Analytics providers (e.g., Google Analytics)
These providers are contractually required to protect your information and may only use it to perform services on our behalf.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. Patient records are retained in accordance with applicable state dental board regulations.
Your Rights and Choices
You have the right to:
- Access and request a copy of personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications at any time
- Request a copy of our HIPAA Notice of Privacy Practices
To exercise any of these rights, please contact us at info@vmcdental.com or call us at (646) 535-9010.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us information, please contact us immediately and we will promptly delete it.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us: